Computer Support
NetSet provides ongoing technical support to small and medium sized businesses. Support ranges from basic computer maintenance for home based entrepreneurs to design and implementation of complex infrastructures for multi-seat corporations.

Free Onsite Assessment

Our onsite technology assessment helps us to understand your current technology, identify business needs and ensure we offer the best solution possible. Most Onsite Assessments require between 30 and 90 minutes.

Some of the information we are looking to gather may include: network, hardware and operating system information, software requirements, storage and back-up strategies, a list of ongoing problems, and any concerns or solutions you may have in mind.

Once the necessary information has been collected and we understand how your business is impacted by technology, a quote is assembled and recommendations discussed.

Technical Troubleshooting

Ongoing computer and/or network problems can cause frustration, lost productivity and anxiety. Our experienced technicians work with you to identify the issues and the best way to resolve them.

General Maintenance

Updates for operating systems and software are released on a daily basis and are important. Our technicians help to make sure your software is updated to resolve any vulnerability and avoid future issues.

Security

The chance that someone is attempting to access your computer with malicious intent or for personal gain is always a possibility. Our technicians can assess and determine the level of security required for your business and implement an appropriate security strategy.

Virus Protection

Viruses are becoming a huge problem in today’s computing world. Not only are they annoying, they are dangerous too. Virus scanners are very affordable and help to catch viruses before they infect your computer. Since dozens of harmful viruses are released every week it is very important to have a current virus scanner. Our technicians will ensure that your computers are protected against viruses with today’s most reliable software.

When a virus attaches itself to a computer, it rarely leaves without some damage being done. Virus scanners don’t always have the ability to alert you to the specific damage that a virus has caused. If a virus does infect your computer, we can remove the infected files and repair any other hidden damage to prevent future problems.

Onsite, In-Shop and Phone Support

We support everything we sell, from installation of hardware to software support. Onsite appointments can be scheduled with a technician or hardware can be dropped off at our office for repair. We also offer complete training including group, one-on-one and onsite.

For technical support call 204-233-5555.